ORDER & SHIPPING POLICY
PROCESSING TIME: Standard online and phone orders require 3 to 5 business days to process, prior to shipment. If item is not available, a member of our customer service team will contact you to discuss back-order options.
PICK-UP ORDERS: We require a 24 hour notice for all pick up orders (these orders may be picked up between 4:00 pm - 9 pm, Sunday through Friday and 12 noon - 9pm in the dining area or drive-thru. You will be notified via phone or email when your order is complete and ready for pick up. All orders must be paid for in full when ordering online or prior to pick up. If you prefer, if not ordering online when picking up your order you can pay for your order via credit card. We also accept cash for the exact amount of purchase.
Please contact a member of our customer service team with any questions, concerns or comments.
Customer service can be reached at:
Ph: 1-(318)-670-8786
Hrs: 4:00pm - 8;00pm (Sun-Fri)
SHIPPING POLICIES & STANDARD GROUND SHIPPING: Ground shipments may take between 5 to 7 days to reach you, depending on your location. If you are in need of expedited shipping, you may request that a rush be added to your order (if eligible) or you can opt for 2nd Day or Next Day Shipping. Please be advised that these shipping methods require additional fees. Pricing on air shipments may be quoted prior to shipment.
